Terms and Conditions FA99 — Official Malaysia Gaming Platform Rules

1 General Terms

Welcome to FA99, an online gaming platform operating under the domain fa99.ml. These Terms and Conditions constitute a binding agreement between you as the user ("Player") and FA99 ("Platform"). By registering, accessing, or using any services provided by FA99, you hereby agree to comply with all terms contained in this document.

FA99 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to check this page periodically for the latest changes. Continued use of the platform after any changes are published constitutes your acceptance of those changes.

By using the FA99 platform, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, our Privacy Policy, and all other applicable policies published on this platform.

2 Eligibility & Registration

To register and use fa99 services, you must meet the following eligibility requirements:

• Age 18 years and above at the time of registration. fa99 takes the protection of minors seriously and will conduct age verification during the KYC (Know Your Customer) process.
• Residing in or accessing the platform from a geographic region permitted by FA99.
• Not currently prohibited from playing by any relevant regulatory authority.
• Register under your own name only — registering on behalf of another person is strictly prohibited.
• Possess full legal capacity to enter into a binding agreement.

During the registration process, you are required to provide accurate, complete, and current information. FA99 reserves the right to request identity verification documents at any time as part of our KYC process. Documents that may be required include your national ID, bank statement, or proof of address.

3 Player Account

Each player is only permitted to hold one account only at fa99. Holding multiple accounts by the same individual is a serious violation of these terms and may result in all associated accounts being suspended without warning. fa99 employs advanced technology to detect duplicate accounts, including IP address verification, device recognition, and personal information checks.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. FA99 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence. Contact FA99 support immediately if you suspect your account has been accessed by an unauthorised party.

• Your FA99 account is for personal use only and may not be transferred, sold, or shared with any other party.
• FA99 reserves the right to freeze an account for security review purposes at any time without prior notice.
• Players are responsible for ensuring their account information is kept up to date and accurate at all times.
• Any suspicious activity detected in your account will be automatically reported to FA99 for further action.

4 Deposit & Withdrawal

FA99 supports a variety of deposit and withdrawal methods suited for players in Malaysia, including local bank transfers, digital wallets, and popular e-commerce payment methods. All transactions are conducted in Malaysian Ringgit (MYR) for your convenience.

Deposit: Deposits are processed in real time and will be credited to your account immediately upon successful transaction verification. Minimum and maximum deposit limits are as stated on the Deposit page of the FA99 platform.

Withdrawal: Withdrawal requests that meet the eligibility criteria will be processed within the stipulated timeframe. FA99 reserves the right to request additional verification before processing a withdrawal for security and anti-money laundering (AML) compliance purposes.

• Withdrawals may only be made to the same payment method used for the deposit.
• FA99 reserves the right to withhold withdrawals until the KYC process has been fully completed.
• Any withdrawal attempt suspected of being linked to fraudulent activity or money laundering will be reported to the authorities.
• Daily and monthly withdrawal limits are subject to your account tier and verification status.

5 Bonus & Promotions

FA99 offers a wide range of attractive bonuses and promotions for both new and existing players. Each bonus and promotion is subject to wagering requirements and specific terms stated on the respective promotions page. It is the player's responsibility to read and understand the terms of each promotion before accepting it.

• Welcome Bonus: Offered to new players who register and make their first deposit. The wagering requirement for the welcome bonus is as stated on the current promotions page.
• Reload Bonus: Available to existing players who make an additional deposit within the specified promotional period.
• Weekly Cashback: Players are eligible to receive a cashback percentage based on net losses within a weekly period, subject to applicable terms.
• Special Promotion: Festive and special event bonuses are published periodically and are subject to their respective terms.

FA99 reserves the right to cancel, modify, or withdraw any bonus or promotion at any time. Should there be evidence of bonus system abuse — including but not limited to using multiple accounts to claim bonuses, bonus abuse through opposing bets, or any form of fraud — FA99 reserves the right to void all related bonuses and suspend the player's account.

6 Game Rules

All games available on the FA99 platform — including slots, Live Casino, Sports Betting, and bingo — are operated in accordance with their respective game rules published on the platform. Players are responsible for understanding the rules of each game before playing.

FA99 uses a certified Random Number Generator (RNG) that has been independently audited by an accredited third party. This ensures that every game outcome is completely random and cannot be manipulated by any party, including FA99 itself.

• Game results recorded by the FA99 server are final and override any display on the player's end in the event of a technical discrepancy.
• In the event of a technical disruption during a game session, FA99 will endeavour to restore the game to a fair state based on server records.
• FA99 is not liable for losses arising from internet disruptions on the player's end.
• Attempting to exploit bugs or vulnerabilities in the game system is prohibited and may result in wins being voided and account suspension.

7 Player Conduct

FA99 expects all players to act honestly, respectfully, and responsibly while using this platform. The following conduct is strictly prohibited and may result in immediate action against your account:

• Using third-party software, bots, automated scripts, or any tool designed to gain an unfair advantage in games.
• Colluding with other players to manipulate game outcomes.
• Engaging in any form of financial fraud, including the use of stolen credit cards or false payment details.
• Distributing offensive, threatening, or harassing content targeting other players or FA99 staff.
• Attempting to breach or disrupt the security systems of the FA99 platform.
• Using the FA99 platform for any activity that violates applicable Malaysian law.

8 Account Suspension & Closure

FA99 reserves the right to suspend or close a player's account at any time without prior notice if there is reasonable cause to do so. Grounds that may result in account suspension or closure include:

• Violation of any term in this document.
• Suspected fraud, money laundering, or other illegal activity.
• Inability to verify a player's identity or age.
• Requests from the relevant authorities.
• Holding multiple accounts.

Players may also request to close their own account at any time by contacting the FA99 support team. Before the closure is processed, all outstanding wagering requirements must be settled and any valid account balance will be returned to the player in accordance with standard withdrawal procedures.

9 Limitation of Liability

FA99 provides this gaming platform on an "as-is" basis. While we strive to ensure the platform operates smoothly at all times, FA99 cannot guarantee that the service will be entirely free from interruptions, errors, or downtime.

To the extent permitted by applicable law, FA99 shall not be liable for:

• Indirect, consequential, or unforeseeable losses arising from use of the platform.
• Losses arising from technical disruptions or platform downtime beyond FA99's control.
• Any financial losses arising from fair and legitimate game outcomes.
• Losses resulting from unauthorized access to your account due to your own negligence.

10 Terms Amendment

FA99 reserves the right to update or amend these Terms and Conditions at any time. Any material amendments will be communicated to players via in-platform notifications or email at least 7 days before the amendment takes effect, except in urgent circumstances requiring immediate action.

It is your responsibility to check this page periodically. Continued use of the FA99 platform after the effective date of any amendment is considered your acceptance of the revised terms.

If you do not agree with any amendments to the terms, you have the right to close your account before the amendment takes effect by contacting the FA99 support team. Upon doing so, all valid balances in your account will be returned in accordance with standard withdrawal procedures.

For any enquiries regarding these Terms and Conditions, please contact the fa99 support team via live chat, available 24 hours a day, 7 days a week on the platform.

FA99 Key Policy Summary

The following table is a quick summary of FA99's key policies for your reference: