FA99 takes the privacy and personal data protection of every player seriously. This document explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Our Privacy Commitment
We do not merely comply with the law — we genuinely care about the security of your information as part of our responsibility to every FA99 player.
All data transmitted between your device and fa99 servers is protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banking and financial institutions.
Your personal data is stored in secure data centres with multi-layered access controls. Only authorised FA99 staff may access sensitive player information.
Fa99 players have full rights to access, correct, and request deletion of their personal data at any time. We respect your rights as guaranteed under PDPA 2010.
FA99 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes without your explicit consent.
The FA99 Privacy Policy is designed and updated periodically to ensure full compliance with Malaysia's Personal Data Protection Act 2010 and international best practices in data protection.
In the event of any security incident involving your data, fa99 will notify you within the prescribed timeframe and take immediate remedial action to protect your interests.
FA99 is an online gaming platform operating under the domain fa99.ml and is fully committed to protecting the privacy of every player who uses our services. This Privacy Policy transparently and clearly explains how fa99 collects, processes, stores, and protects your personal data when you register, play, or interact with our platform.
This document is drawn up in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and international best practices in information security. By using fa99's services, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team for further assistance.
This Privacy Policy applies to all users of the FA99 platform, including site visitors, registered players, and recipients of our marketing communications. It covers all interaction channels including the website, mobile app, and customer support channels.
FA99 collects various categories of information from players to enable the platform to operate securely, efficiently, and in compliance with legal requirements. The following are the categories of information we collect:
Personal Identification Information:
Financial Information:
Technical Information (collected automatically):
Information collected by fa99 is used solely for the legitimate purposes stated below. We do not use your data for any other purpose without your prior consent:
FA99 exercises strict caution when it comes to sharing player data. We only share your information in limited and legitimate circumstances as follows:
In the event of a company merger, acquisition, or asset sale, player data may be transferred to the successor entity — however, players will be notified in advance and the same Privacy Policy will continue to apply.
Protecting players' personal data is an absolute priority for fa99. We continuously invest in robust security infrastructure to ensure your information remains safe from both external and internal threats.
The technical security measures we implement include:
While fa99 takes all reasonable steps to protect your data, no system is entirely free from risk. You also play an important role in keeping your account secure by not sharing your password and ensuring your device is always up to date.
FA99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enabling core platform functions such as login sessions and security | Session / 24 hours |
| Preference Cookies | Saving your language settings and display preferences | 30 days |
| Analytics Cookies | Understanding aggregate platform usage patterns for continuous improvement | 90 days |
| Security Cookies | Detecting suspicious activity and preventing fraud | 7 days |
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the FA99 platform and your gaming experience.
As a fa99 player and an individual protected under PDPA 2010, you have the following rights regarding your personal data. fa99 is committed to respecting and facilitating the exercise of these rights:
Request a copy of the personal data fa99 holds about you at any time.
Request correction of any inaccurate or incomplete personal data.
Request deletion of your personal data, subject to statutory record-keeping obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your personal data in a machine-readable format for transfer to another platform.
Request restriction of data processing during any ongoing dispute or review.
To exercise any of the above rights, contact the fa99 data protection team through the customer support channels available within the platform. We will process your request within the timeframe required by applicable law.
FA99 retains players' personal data only for as long as necessary to fulfil the stated processing purposes or as required by Malaysian law. The following are our data retention guidelines:
Once the designated retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to any specific individual. fa99 maintains a scheduled data deletion process that is reviewed periodically by our compliance team.
The fa99 platform may contain information about third-party services such as integrated payment providers or game providers. The fa99 Privacy Policy applies only to the fa99 platform itself and does not cover the privacy practices of those third parties.
FA99 is not responsible for the privacy practices or content of any third-party websites or services. We encourage players to read the privacy policy of each relevant third party before providing any personal information to them.
FA99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in law, technology, platform operations, or industry best practices. Any material amendments will be communicated to players via in-platform notifications or email at least 7 days before the amendment takes effect.
The "Last Updated" date shown at the top of this page will be updated whenever changes are made to the Privacy Policy. Your continued use of the fa99 platform after the amendment's effective date will be considered your acceptance of the updated policy.
We encourage you to review this page periodically to stay informed about how FA99 protects your information. If you have any concerns regarding the amendments made, please contact our team before continuing to use the platform.
If you have any questions, concerns, or complaints about how fa99 handles your personal data, or wish to exercise any of the rights stated in this Privacy Policy, please contact the fa99 Data Protection team through the following channels:
You also have the right to lodge a complaint with Department of Personal Data Protection Malaysia if you believe that fa99 has not handled your personal data in accordance with the provisions of PDPA 2010. fa99 will fully cooperate with any investigation or review conducted by the relevant authorities.